Legal information

Privacy Notice

Last updated: 22/08/2026

1. Introduction

TPES Architecture respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use, store and protect personal information when you:

• Visit or use our website
• Contact us
• Submit an enquiry
• Request a quotation
• Ask about planning services
• Provide information about a property or development
• Become a client
• Communicate with us about a project

This Privacy Notice applies to the Website and personal information processed by TPES Architecture in connection with our services.

2. Who We Are

Town Planning Energy Solutions Ltd

• Trading as: TPES Architecture
• Address: St Mary's Road, Stepney Green, London W5 5RF, United Kingdom
• Email: [email protected]
• Telephone:+44 7309 696906

For data protection purposes, we are the controller of the personal information described in this Privacy Notice unless stated otherwise.

3. Information We May Collect

Depending on how you interact with us, we may collect information including:

Contact Information

• Name
• Email Address
• Telephone number
• Postal address

Property and Project Information

• Property address
• Project description
• Type of proposed development
• Existing property information
• Planning application information
• Planning history
• Drawings and documents you provide
• Photographs
• Information relevant to your planning enquiry

Communication Information

We may keep records of communications between you and TPES Architecture, including emails, telephone communications and information submitted through our Website.

Techinical information

When you use our Website, certain technical information may be collected automatically, depending on the technologies used on the Website.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location derived from technical information
• Website interaction information

The exact information collected depends on the Website technologies and services we use.

4. How We Collect Information

We may collect personal information:

• Directly from you
• Through our contact form
• Through email
• By telephone
• During consultations
• When you request a quotation
• When you become a client
• From documents you provide
• From publicly available planning information where relevant to a project

Where we obtain personal information from another source, we will handle it in accordance with applicable data protection requirements.

5. How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Provide quotations
• Discuss proposed projects
• Assess planning-related requirements
• Provide architectural and planning services
• Prepare planning documentation
• Communicate with planning authorities where appropriate
• Manage client projects
• Maintain business records
• Process payments
• Respond to requests
• Improve our Website
• Maintain Website security
• Comply with legal and regulatory obligations

6. Lawful Bases for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

Where processing is necessary to enter into or perform a contract with you. For example, we may need your contact and project information to provide an agreed service.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

Examples may include:

• Responding to enquiries
• Managing our business
• Improving our services
• Maintaining Website security
• Keeping appropriate business records

Legal Obligation

We may process information where it is necessary to comply with a legal obligation.

Consent

Where consent is required, we will ask for it and explain what you are consenting to. You can withdraw consent where applicable.

7. Planning Information

Planning projects can involve information relating to a specific property, development or planning application.

Where necessary, we may process and share relevant information with:

• Planning authorities
• Local authorities
• Planning consultants
• Surveyors
• Engineers
• Other professional consultants
• Contractors
• Other project participants

Only information reasonably necessary for the relevant purpose should be shared.

Some planning information may become publicly accessible because planning applications and associated documents can be published by planning authorities.

8. Who We May Share Information With

Depending on the circumstances, we may share personal information with:

• Planning authorities
• Local authorities
• Professional consultants
• Surveyors
• Engineers
• Planning consultants
• IT and hosting providers
• Email providers
• Website service providers
• Payment providers
• Professional advisers
• Legal or regulatory authorities where required

We will not sell your personal information.

Where third-party organisations process information on our behalf, we will take reasonable steps to ensure appropriate data protection arrangements are in place.

9. International Transfers

Some technology or service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.

The specific arrangements will depend on the providers used by TPES Architecture.

10. How Long We Keep Information

We will keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

• Provide services
• Maintain business and project records
• Meet legal obligations
• Resolve disputes
• Establish or defend legal claims
• Maintain appropriate professional records

Retention periods may vary depending on the type of information and the circumstances.

Where we no longer need personal information, we will securely delete or anonymise it where appropriate.

11. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law including:

• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of information
• The right to request restriction of processing
• The right to object to certain processing
• The right to data portability in certain circumstances
• The right to withdraw consent where processing relies on consent

Not all rights apply in every circumstance.

Further information about individual rights is available from the Information Commissioner's Office.

12. How to Exercise Your Rights

To exercise a data protection right or ask a privacy question, contact:

We may need to verify your identity before responding to certain requests.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

Information Commissioner's Office

The ICO provides information about data protection rights and how to make a complaint.

14. Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Destruction
• Misuse
• Unauthorised disclosure

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

15. Children's Information

Our Website and services are not specifically directed towards children.

We do not knowingly collect children's personal information for marketing purposes.

16. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

For more information, please see our Cookie Policy.

Where non-essential cookies require consent, we will provide an appropriate mechanism for obtaining and managing that consent.

17. Changes to This Privacy Notice

We may update this Privacy Notice from time to time.

The latest version will be published on this page.

18. Contact

Last updated: 22/08/2026